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#Ccleaner cloud error cloudtray update#
#Ccleaner cloud error cloudtray software#
#Ccleaner cloud error cloudtray professional#

Some of you told us that you do not want to share even anonymous usage data. To be clear, CCleaner does not collect any personal data.

Some of you are concerned that CCleaner might be accessing and sharing your personal data. Since the release, you have shared your feedback and we have been listening. From this we know we need to work harder to make this paid-for feature more obvious in the CCleaner UI.

#Ccleaner cloud error cloudtray professional#

For example, we can see that many of our users have upgraded to the Professional edition but have never switched on the 'scheduled cleaning', which is one of the main benefits of the paid product.

#Ccleaner cloud error cloudtray software#

Most modern software companies collect anonymous usage data as it is very helpful when prioritizing bug fixes and future improvements in the product experience. This data is completely anonymous, and through collecting it we can rapidly detect bugs, identify pain points in the UI design and also understand which areas of functionality we should be focusing our time on. In CCleaner v5.45 we extended existing analytics functionality in the software in order to gain greater insight into how our users interact with the software. In a forum post, Avast addresses the unwelcome changes stating:

#Ccleaner cloud error cloudtray for free#

For free users the Privacy section offers now offers no options at all. In this update, the option has been removed. In the previous version of the software, the Options > Privacy section let uses toggle off the option marked 'Allow usage data to be shared with 3rd parties for analytics purposes'.

Forcefully terminate CCleaner using the Task Manager or third-party process management software.

Disable the startup item of the application (don't delete it because it will be recreated automatically).

Ghacks suggests you try the following workaround: Given that CCleaner is a tool that most people only usually occasionally - when a system clean is long overdue usually - switching the behavior so it runs permanently makes little sense. That means, for most users, CCleaner will run continually in the background, reporting back to Avast. There’s no entry to allow you to exit the software. Right-click the icon down there and the only things you can do are open CCleaner, run it, or open Options. If you click on the corner X to close CCleaner, it now simply minimizes to the system tray. The problem is, for many people it simply re-enables itself when you restart the program, or after a reboot. If you go into Options and select Monitoring, you can toggle off 'Enable system monitoring' and then turn off Active Monitoring (you can’t turn off the latter without first disabling the former). Avast has also stopped users from being able to quit the software - yes, really. When you run the updated version, you’ll notice some worrying changes - active monitoring refuses to stay turned off, and the privacy settings have been removed in the free version.

CCleaner now sends a heartbeat every 12 hours which reports up-to-date usage statistics to allow for faster delivery of bug fixes and product improvements.

Added a check to prevent the use of the application in embargoed countries.

Removed a GDPR privacy setting that was not applicable ( more info).

Fixed a crash if analyzing with the 'Everything' option checked.

#Ccleaner cloud error cloudtray update#

Removed Windows.old cleaning rule (wiping this folder after a Windows update breaks certain graphics drivers).In this release, we’ve made stability improvements and added better reporting to allow us to deliver faster bug fixes and software improvements. The changelog for CCleaner 5.45 lists the following 'improvements': SEE ALSO: Avast is ruining CCleaner - malware, bundled software, popup ads.